SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glorentis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glorentis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
😃 handy kitchen gadget. Used it to make chicken tacos and it shredded the chicken nicely.
It's practical
excellent, really useful
very happy with item, good size and sturdy, perfect for my needs
works like it should
I think it's very good
Best product of my life! Easy to use, but tricky to clean so I just put it top shelf of dishwasher. Love it! Would buy again!,
I ABSOLUTELY love this, it makes everything so much easier. Only issue is trying to attach the suction cups but they aren’t really needed because of the rubber strip along the bottom which holds it in place. My hands are relieved from shredding pounds of chicken now! Goodbye carpel tunnel! Hello chicken shredder!
Magnificent
shreds chicken great, love it , well worth the money
Cool little gadget better quality than I expected has great non-slip surface on back of shredder can't wait to try excellent price exactly as advertised
it's very practical
Can’t wait to use this product to shred some chicken. It looks pretty sturdy.
Worked great! Well worth it. I would even say this would be a for sure kitchen gadget to have.
I'm satisfied
Happily received the item thank you
not used but it is the same as the photo and very good quality I hope it works for me thanks 🙂
handy kitchen gadget, shreds chicken great, good quality. sturdy, , amazing a must have,
Really great product for food prep. Works exactly as it should.
It's a real handy kitchen gadget that I'll use and reuse!!!
love this product. it is so easy to use. and it works really well.
I've been wanting one of these, good quality. sturdy, shreds chicken great
It's Wonderful. So Easy, and No Mess!!
This is so easy and quick to use! I didn’t know I needed it until I got it! Great tool to shred a whole chicken quickly!
awesome thank you, easy to assemble