SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glorentis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glorentis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This noodle and dumpling maker is a game-changer for anyone who loves homemade pasta and dumplings. The manual crank is easy to operate and ensures that the dough is evenly rolled out every time. The construction is solid and durable, which gives me confidence that it will last for many years. Cleaning the machine is straightforward and quick, making the entire process hassle-free. I’ve used it to make a variety of pasta and dumpling dishes, and the results have always been exceptional. The ability to create fresh, homemade meals with ease makes this tool invaluable. I would highly recommend it to anyone who enjoys spending time in the kitchen and wants to elevate their cooking.
Elevate your homemade noodle experience with this sturdy and reliable kitchen device. Built to last, you can expect years of dependable service from this top-notch tool.
I am thoroughly impressed with this pasta and dumpling maker. It’s well-designed and made from high-quality materials, ensuring long-lasting performance. The manual operation is smooth and efficient, allowing me to roll out perfectly thin and even dough every time. It's also very easy to clean, which is a big advantage. I’ve made several batches of noodles and dumplings since purchasing it, and the results have been consistently excellent. This tool has significantly improved my homemade cooking experience, making it easier and more enjoyable. I highly recommend this product to anyone who loves making their own pasta and dumplings. It’s a fantastic addition to any kitchen.
The simplicity and high efficiency of this device have made it an essential tool in my arsenal. Its user-friendly operation along with superior results far surpasses all expectations, making homemade noodle crafting a joyous experience.
An absolute must-have for any pasta enthusiast! The ease of use and outstanding outcomes delivered by this machine have exceeded my expectations to another level. Truly a great addition to any cook's collection!
This amazing kitchen tool makes creating fresh pasta a breeze, and the commercial-grade quality ensures long-lasting durability.
I couldn’t be happier with this pasta and dumpling maker. It has simplified the process of making homemade noodles and dumpling skins, turning it into an enjoyable task rather than a chore. The manual operation is surprisingly smooth, and the machine is built to last. It’s incredibly easy to clean, which is essential for kitchen gadgets. I've used it multiple times, and the results are consistently impressive. The pasta and dumpling skins come out perfectly every time, with just the right thickness. This tool has become an indispensable part of my kitchen, and I highly recommend it to anyone who loves cooking. It’s an investment in quality and convenience that pays off every time you use it.
I absolutely love this noodle and dumpling maker. It’s easy to use, and the results are always fantastic. The manual crank works smoothly, and the machine feels very sturdy. It’s a great tool for making fresh noodles and dumpling skins at home. Cleaning is a breeze, and it doesn’t take up much space. I highly recommend this product to anyone who loves homemade meals. It’s a wonderful addition to any kitchen, making the process of creating fresh pasta and dumplings easy and enjoyable.
I’m very impressed with this pasta and dumpling maker. It’s easy to operate and produces excellent results every time. The manual crank is smooth, and the machine feels very sturdy. It’s also easy to clean, which is a big advantage. I’ve used it to make fresh noodles and dumpling skins, and both have turned out perfectly. I highly recommend this product to anyone who loves homemade meals. It’s a great addition to any kitchen.
A true for any aficionado of homemade pasta! Its user-friendly operation along with superior results far surpasses all expectations.
I am thoroughly impressed with this pasta and dumpling maker. It has simplified the process of making homemade noodles and dumpling skins, turning it into an enjoyable and effortless task. The manual operation is surprisingly smooth, and the machine itself is built to last with high-quality materials. I appreciate how the adjustable settings allow me to achieve the perfect thickness for different types of dough. Cleaning up after use is incredibly easy, as the parts are simple to disassemble and wash. This feature is particularly important for me, as I often cook for my family and need to clean up quickly. The compact design also means it doesn’t take up much space in my kitchen, which is a huge plus. Since purchasing this product, I’ve been able to make fresh pasta and dumplings more frequently, and my family loves the results. The texture and taste of homemade noodles and dumpling skins are far superior to store-bought options. This tool has become an essential part of my kitchen, and I highly recommend it to anyone who enjoys cooking from scratch. It’s a fantastic investment that combines durability, ease of use, and excellent performance.