SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glorentis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of glorentis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order arrived on time of good quality a good material need to be tested looks good
Excellent material
👌🆗️👍
good quality. i havent try
Arrived super fast, the carrot peels it very well in strips.
Well resistant, just not tested yet, for the price seems to be useful
Wide vegetable peeler allowing you to make spaghetti or vegetable tagliatelles... Zucchini carrot Cucumber... Too happy with this purchase. I highly recommend it.
Of very good material and with too much edge. You have to be careful when using it, not suitable for minors... Recommended
My wife loved it, it does what it promises, I recommend the seller.
Came without an ear. Duge is light
Looks and feels durable, I haven’t used it so we will see. super fast shipping s
I still do not understand the 4 in 1 but we will put it to the test, it looks good material, hope everything works ok
Came with other products, it's a big plus. Haven't used it yet, but the knives are sharp
It works and is sharp.
I had ordered 2, 1 for myself and 1 as a gift.
Same as in the description, it remains to be proven, it looks robust, I will put something more when I try it.
I am completely satisfied with the tailors as you can see there are unfortunately two dents in it but you can't complain about the price
Such a good thing
great product, exactly is described, very easy to use and highly recommended!
Nice item
Works great . I love it
It looks pretty good, it looks good quality, the blades feel sharp. the experience is good, I haven't tested it yet, but I think it will be good👍The head is quite large, I thought it would be smaller, but it's only a plus👍The size in the photo. I recommend the seller, please order safely.
The shipment was quite fast, the product is good quality, same as the photo. One hundred percent recommended.
The article is great as described, remains only to try.
Arrived earlier than estimated, well packed, the material looks tough, I will use it after
Great gadget!
Are identical to the photos It is seen that they are very practical for the kitchen Come well plated
I liked it
Fast delivery, good quality
I just received it excellent it looks very good I tried it and I inform you
Arrived fast is tough and I loved it. After I use it, I'll come back to give my opinion. Thank you
it is a little tight when cleaning the first side, the other side is cut into strips. thanks to the seller
nice looks good 👍
Incredibly fast delivery. Item looks great and ready to be fancy with my veggies. My wife and kids will love it.
The product is as the description of the seller arrived before the date I highly recommend buying from this very responsible seller
Apparently looks good. I haven't tried it yet, I hope it works well and fulfills its function. Entry has been quick.
Go test M soon